Your Solmar Warranty

Your Solmar Warranty: What’s Covered

Your home enjoys a comprehensive warranty provided by Solmar and backed by Tarion Warranty Corporation. It is required to meet or surpass the structural requirements and standards of the Ontario Building Code.

Tarion is a non-profit, private corporation established in 1976 to protect new home buyers according to the terms of the Ontario New Home Warranties Plan Act.

The One-Year Warranty

The one-year warranty requires that your home be:

  • Constructed in a workmanlike manner and free from defects in materials.
  • Fit for habitation.
  • Free of major structural defects.
  • Constructed in accordance with the Ontario Building Code.
  • The most common warrantable occurrences in the first year include the effects of shrinkage of materials, such as nail pops and cracks around door and window frames.

The Two-Year Warranty

Your home is guaranteed for two years from the date of possession against the following:

  • Water penetration through the basement foundation walls.
  • Defects in materials, including windows, doors and caulking, or defects in work that results in water penetration into the building envelope.
  • Defects in work or materials in the electrical, plumbing and heating delivery and distribution systems.
  • Defects in work or materials which result in the detachment, displacement or deterioration of exterior cladding, such as brickwork, aluminum or vinyl siding.
  • Violations of the Ontario Building Code affecting health and safety including, but not limited to, violations relating to fire safety and the structural adequacy of the home.
  • Major structural defects.

The Seven-Year Warranty

Your home is guaranteed against major structural defects for seven years from the date you take possession. A major structural defect is defined as any defect in work or materials that results in the failure of a load-bearing part of the home’s structure or materially and adversely affects its load-bearing function or adversely affects the use of the building as a home.

The seven-year warranty covers:

  • Damage due to soil movement
  • Major cracks in basement walls
  • Collapse or serious distortion of joints or roof structure
  • Chemical failure of materials

Your Tarion Warranty

After you have owned your home for one year, all warrantable issues must be put in writing and sent to Tarion, who administers the warranty from this time forward. All Tarion information will be provided to you before you close, so you can send the proper forms to the right people. You can call Tarion with any questions, at 1-877-9TARION.

If you have any issues with your home which affect your ability to live in it comfortably you can call (905) 660-9222. Or, you can e-mail your concerns to Customer Service Department.

Tarion Warranty Corporation is a private corporation that was established in 1976 to protect the rights of new home buyers and regulate new home builders.

Tarion is responsible for administering the Ontario New Home Warranties Plan Act, which outlines the warranty protection that new home and condominium builders must provide, by law, to their customers.

The primary purpose of Tarion is to ensure that builders abide by this legislation, and to step in to protect consumers when builders fail to fulfill their warranty obligations.

Tarion is financed entirely by builder registration, renewal and home enrolment fees and receives no government funding.

As the regulator of Ontario’s new home building industry, Tarion registers new home builders and vendors, enrols new homes for warranty coverage, investigates illegal building practices, resolves warranty disputes between builders/vendors and homeowners, and promotes high standards of construction among Ontario’s new home builders. Tarion also works with the building industry to help educate new home buyers about their warranty rights, and about how to protect and maintain their warranty.

To download a copy of the Homeowner Information Package in PDF format or access your MyHome account please visit the Tarion web site.