Your home enjoys a comprehensive warranty provided by Solmar and backed by Tarion Warranty Corporation. It is required to meet or surpass the structural requirements and standards of the Ontario Building Code.
Tarion is a non-profit, private corporation established in 1976 to protect new home buyers according to the terms of the Ontario New Home Warranties Plan Act.
The one-year warranty requires that your home be:
Your home is guaranteed for two years from the date of possession against the following:
Your home is guaranteed against major structural defects for seven years from the date you take possession. A major structural defect is defined as any defect in work or materials that results in the failure of a load-bearing part of the home’s structure or materially and adversely affects its load-bearing function or adversely affects the use of the building as a home.
The seven-year warranty covers:
After you have owned your home for one year, all warrantable issues must be put in writing and sent to Tarion, who administers the warranty from this time forward. All Tarion information will be provided to you before you close, so you can send the proper forms to the right people. You can call Tarion with any questions, at 1-877-9TARION.
If you have any issues with your home which affect your ability to live in it comfortably you can call (905) 660-9222. Or, you can e-mail your concerns to Customer Service Department.
Tarion Warranty Corporation is a private corporation that was established in 1976 to protect the rights of new home buyers and regulate new home builders.
Tarion is responsible for administering the Ontario New Home Warranties Plan Act, which outlines the warranty protection that new home and condominium builders must provide, by law, to their customers.
The primary purpose of Tarion is to ensure that builders abide by this legislation, and to step in to protect consumers when builders fail to fulfill their warranty obligations.
Tarion is financed entirely by builder registration, renewal and home enrolment fees and receives no government funding.
As the regulator of Ontario’s new home building industry, Tarion registers new home builders and vendors, enrols new homes for warranty coverage, investigates illegal building practices, resolves warranty disputes between builders/vendors and homeowners, and promotes high standards of construction among Ontario’s new home builders. Tarion also works with the building industry to help educate new home buyers about their warranty rights, and about how to protect and maintain their warranty.
To download a copy of the Homeowner Information Package in PDF format or access your MyHome account please visit the Tarion web site.